Bringing someone new into a live project can feel chaotic, for both the individual and the team. The usual process of sharing tools, giving walkthroughs, or having them shadow someone else is seldom enough. New team members can quickly feel overwhelmed, not because information isn't available but because it is often scattered across threads, tools, and documents, which can be hard to make sense of without assistance.
We experienced this firsthand while onboarding new team members to Finbooks, an accounting application developed by QBurst. Even with documentation and onboarding steps in place, it was hard for new members to get up to speed.
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