Skip to content

Upload fails often in 2.7 #1485

Closed
Closed

Description

Image for: Description

Report from user on googlegroups
He says "Very often: Upload failed"

And has logs attached. Unfortunately I can't share them here without permission, but anyone who has signed the NDA that allows them to access our private group is welcome to check it there.

There are two issues here:

  1. The logs don't provide any meaningful information. It is completely cluttered by system logs, etc. This has been the case for logs provided by everyone else as well. Is it at all possible for us to filter for our app's logs programmatically in the "send logs" feature?

  2. The upload failing very often. I plan to ask him where he is uploading from (sd card, etc), and for screenshots if he can provide them. What other information do you guys think would be useful to solve the problem? @maskaravivek @psh @nicolas-raoul @neslihanturan

He isn't the only one with it - a recent Play Store review was from a user who encountered the same problem. So I would probably assign this issue a fairly high priority since this is our core functionality.

Metadata

Image for: Metadata

Metadata

Image for: Metadata

Assignees

No one assigned

    Type

    No type

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions

    Image for: Issue actions