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The IT Self-Service portal has a new look—and it’s now faster and easier to get help. Submit and track your tickets, or use new tailored forms to reach the right IT team right away.
When visiting the majority of University of Miami applications or services, you will see a UM-branded login page. At this page, sign in with your Login ID and password, and then you'll be prompted for multi-factor authentication (MFA).
Explore the different artificial intelligence (AI) tools available for free use by all University of Miami students, faculty, and staff.
IT provides downloadable software and related services to support teaching, learning, productivity, and research. Many software products are available at no cost to the UM community.
Are you a researcher at the University of Miami looking for IT-related services and support? Access your research technologies resource hub.
The University of Miami provides various networks, including wireless and wired, for the UM community.
Access and share files from any device! UM's collaboration and cloud-storage solutions give you unlimited space to securely back up your data online—plus, real-time editing and permission-based settings.
Phishing is a form of fraud in which an attacker tries to learn private information (such as login credentials). The best way to combat scams is to learn what phishing looks like and how to protect yourself.
Explore the most frequently accessed IT areas:
Manage your CaneID account password: Reset or update your University of Miami password.
View IT services and products by categories: Administrative applications; email and collaboration; and more.
Browse an A-Z list of all IT offerings to: Any software, product, service, or IT tool at your fingertips.
Access IT support: Contact your dedicated IT team to help with technical support issues.
Access alerts for various University of Miami systems, including planned maintenances and emergency outages.
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Individuals with disabilities who experience any technology-based barriers accessing University websites can submit details to our online form.