Service Health Dashboard

Latest Incidents

• Jun 5, 2025

  Resolved

  Downtime

  RealDevices Testing HyperExecute Testing KaneAI

  Partial Outage

  Jun 5, 10:05 UTC

  We experienced a downtime between 10:05 AM UTC to 10:30 AM UTC, impacting a subset of users across App and Web Automation on Real Devices, Manual Testing on Real Devices, Hyperexecute on Real Devices and KaneAI Mobile. Our engineering team has identified and promptly resolved the problem.

  We sincerely apologize for any inconvenience this may have caused. Our Support Team remains available to assist you further if needed, and we appreciate your continued trust and understanding.

  2025-06-05T10:30:00.000Z

  Resolved

  The issue has been fixed now and we are actively monitoring it.

• Jun 4, 2025

  No incidents reported.

• Jun 3, 2025

  No incidents reported.

• Jun 2, 2025

  No incidents reported.

• Jun 1, 2025

  No incidents reported.

• May 31, 2025

  No incidents reported.

• May 30, 2025

  No incidents reported.

• May 29, 2025

  Resolved

  HyperExecute Degraded Performance

  HyperExecute Testing KaneAI

  Degraded Performance

  May 29, 11:15 UTC

  We are currently experiencing performance degradation on the HyperExecute platform due to an ongoing issue with our cloud provider. This began at 11:15 AM UTC on 29th May 2025, and may be impacting job execution performance and stability.

  Our team is in active communication with the provider and working to mitigate the impact. We will continue to provide updates as more information becomes available.

  We sincerely apologize for the inconvenience and appreciate your understanding.

  2025-05-29T15:00:00.000Z

  Resolved

  The issue has been fixed now and we are actively monitoring it.