All Systems Operational
About This Site
Welcome to the Platform.sh status page. You can visit this page whenever you have a question about the service status of our regions and systems.
You can also click on the “Subscribe to updates” button above to receive instant notifications on changes in our service status.
As always, if you experience any issues with Platform.sh, please join us on https://chat.platform.sh or open a ticket through https://support.platform.sh
Australia (au.platform.sh)
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Operational
Australia East (au-2.platform.sh)
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Operational
Canada (ca-1.platform.sh)
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Operational
Europe (France) (fr-1.platform.sh)
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Operational
Europe (France 3) (fr-3.platform.sh)
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Operational
Europe (France 4) (fr-4.platform.sh)
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Operational
Europe (Germany) (de-2.platform.sh)
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Operational
Europe (Switzerland) (ch-1.platform.sh)
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Operational
Europe (West) (eu.platform.sh)
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Operational
Europe (West 2) (eu-2.platform.sh)
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Operational
Europe (West 4) (eu-4.platform.sh)
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Operational
Europe (North 1) (eu-5.platform.sh)
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Operational
United Kingdom (uk-1.platform.sh)
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Operational
USA (East) (us.platform.sh)
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Operational
USA-2 (East 2) (us-2.platform.sh)
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Operational
USA-3 (West 2) (us-3.platform.sh)
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Operational
USA-4 (East 1) (us-4.platform.sh)
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Operational
Dedicated Enterprise
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Operational
Accounts
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Operational
Console
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Operational
User accounting
Operational
Provisioning
Operational
Billing
Operational
Blackfire
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Operational
Europe (West 3) (eu-3.platform.sh)
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Routine Maintenance in de-2.platform.sh Jun 10, 2025 00:30-06:30 UTC
We will be performing maintenance in the de-2.platform.sh region to release the latest features, bug fixes, and performance updates.
All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.
If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.
Sincerely,
Platform.sh Support Team
Posted on Jun 06, 2025 - 12:41 UTC
All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.
If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.
Sincerely,
Platform.sh Support Team
Posted on Jun 06, 2025 - 12:41 UTC
Routine Maintenance in ca-1.platform.sh Jun 10, 2025 04:00-05:00 UTC
Platform.sh has scheduled a maintenance window in the ca-1.platform.sh region.
The host servers that run the region will be rebooted and/or upgraded. Downtime during this maintenance is expected only for a small proportion of the region’s projects running on the affected host.
If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can access our public chat channel using https://chat.platform.sh.
Sincerely,
Platform.sh Support Team
Posted on Jun 06, 2025 - 12:38 UTC
The host servers that run the region will be rebooted and/or upgraded. Downtime during this maintenance is expected only for a small proportion of the region’s projects running on the affected host.
If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can access our public chat channel using https://chat.platform.sh.
Sincerely,
Platform.sh Support Team
Posted on Jun 06, 2025 - 12:38 UTC
Routine Maintenance in eu-5.platform.sh Jun 11, 2025 00:30-06:30 UTC
We will be performing maintenance in the eu-5.platform.sh region to release the latest features, bug fixes, and performance updates.
All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.
If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.
Sincerely,
Platform.sh Support Team
Posted on Jun 06, 2025 - 12:42 UTC
All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.
If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.
Sincerely,
Platform.sh Support Team
Posted on Jun 06, 2025 - 12:42 UTC
Past Incidents
Jun 8, 2025
No incidents reported today.
Jun 7, 2025
No incidents reported.
Jun 6, 2025
No incidents reported.
Jun 5, 2025
Completed -
The scheduled maintenance has been completed.
Jun 5, 10:48 UTC
Jun 5, 10:48 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 09:00 UTC
Jun 5, 09:00 UTC
Scheduled -
We will be performing scheduled maintenance in the us-4.platform.sh region to reallocate capacity across our infrastructure. This update may involve provisioning additional resources and/or decommissioning select hosts as part of our ongoing efforts to optimize resource utilization in the region.
During the maintenance window, all projects and environments will remain operational. However, as we adjust our infrastructure, you may experience brief service interruptions. Additionally, integrations and webhooks might encounter temporary disruptions, and deployment times could be slightly longer.
If you have any questions or concerns about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also reach out to us via our public chat channel at https://chat.platform.sh.
Thank you for your understanding as we work to improve our systems.
Sincerely,
Platform.sh Support Team
May 30, 11:52 UTC
During the maintenance window, all projects and environments will remain operational. However, as we adjust our infrastructure, you may experience brief service interruptions. Additionally, integrations and webhooks might encounter temporary disruptions, and deployment times could be slightly longer.
If you have any questions or concerns about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also reach out to us via our public chat channel at https://chat.platform.sh.
Thank you for your understanding as we work to improve our systems.
Sincerely,
Platform.sh Support Team
May 30, 11:52 UTC
Postmortem -
Read details
Jun 5, 02:47 UTC
Jun 5, 02:47 UTC
Resolved -
This incident has been resolved.
Jun 5, 01:00 UTC
Jun 5, 01:00 UTC
Investigating -
Status moved back to investigating due to potential issues.
Jun 4, 11:35 UTC
Jun 4, 11:35 UTC
Monitoring -
Alerts have resolved. We are monitoring this situation.
Jun 4, 11:21 UTC
Jun 4, 11:21 UTC
Identified -
The issue has been identified and a fix is being implemented.
Jun 4, 11:06 UTC
Jun 4, 11:06 UTC
Investigating -
We noticed only a partial outage only on a few projects. We are currently investigating the issue.
Jun 4, 11:01 UTC
Jun 4, 11:01 UTC
Jun 4, 2025
Completed -
The scheduled maintenance has been completed.
Jun 4, 23:31 UTC
Jun 4, 23:31 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 20:00 UTC
Jun 4, 20:00 UTC
Scheduled -
We will be performing maintenance in the uk-1.platform.sh region to release the latest features, bug fixes, and performance updates.
All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.
If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.
Sincerely,
Platform.sh Support Team
May 22, 14:33 UTC
All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.
If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.
Sincerely,
Platform.sh Support Team
May 22, 14:33 UTC
Completed -
The scheduled maintenance has been completed.
Jun 4, 07:30 UTC
Jun 4, 07:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 00:30 UTC
Jun 4, 00:30 UTC
Scheduled -
We will be performing maintenance in the de-2.platform.sh region to release the latest features, bug fixes, and performance updates.
All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.
If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.
Sincerely,
Platform.sh Support Team
May 22, 14:34 UTC
All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.
If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.
Sincerely,
Platform.sh Support Team
May 22, 14:34 UTC
Postmortem -
Read details
Jun 4, 07:37 UTC
Jun 4, 07:37 UTC
Resolved -
This incident has been resolved.
Jun 4, 06:57 UTC
Jun 4, 06:57 UTC
Monitoring -
Services have been restored and we are monitoring to ensure stability
Jun 4, 05:19 UTC
Jun 4, 05:19 UTC
Identified -
We have detected an issue affecting service on the fr-3.platform.sh region. Our Operations team has been notified and is currently working to restore service. The console and project services (deployments) are currently unavailable for some projects on the region.
Production site uptime is NOT affected. We will update you as soon as we have further information.
Jun 4, 04:12 UTC
Production site uptime is NOT affected. We will update you as soon as we have further information.
Jun 4, 04:12 UTC
Completed -
The scheduled maintenance has been completed.
Jun 4, 02:00 UTC
Jun 4, 02:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 20:00 UTC
Jun 3, 20:00 UTC
Scheduled -
We will be performing maintenance in the fr-3.platform.sh region to release the latest features, bug fixes, and performance updates.
All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.
If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.
Sincerely,
Platform.sh Support Team
May 22, 14:31 UTC
All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.
If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.
Sincerely,
Platform.sh Support Team
May 22, 14:31 UTC
Jun 3, 2025
Completed -
The scheduled maintenance has been completed.
Jun 3, 05:29 UTC
Jun 3, 05:29 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 00:30 UTC
Jun 3, 00:30 UTC
Scheduled -
We will be performing maintenance in the fr-4.platform.sh region to release the latest features, bug fixes, and performance updates.
All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.
If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.
Sincerely,
Platform.sh Support Team
May 22, 14:27 UTC
All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.
If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.
Sincerely,
Platform.sh Support Team
May 22, 14:27 UTC
Completed -
The scheduled maintenance has been completed.
Jun 3, 02:00 UTC
Jun 3, 02:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 20:00 UTC
Jun 2, 20:00 UTC
Scheduled -
We will be performing maintenance in the fr-1.platform.sh region to release the latest features, bug fixes, and performance updates.
All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.
If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.
Sincerely,
Platform.sh Support Team
May 22, 14:30 UTC
All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.
If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.
Sincerely,
Platform.sh Support Team
May 22, 14:30 UTC
Jun 2, 2025
Completed -
The scheduled maintenance has been completed.
Jun 2, 06:30 UTC
Jun 2, 06:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 00:30 UTC
Jun 2, 00:30 UTC
Scheduled -
We will be performing maintenance in the eu-5.platform.sh region to release the latest features, bug fixes, and performance updates.
All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.
If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.
Sincerely,
Platform.sh Support Team
May 22, 14:26 UTC
All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.
If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.
Sincerely,
Platform.sh Support Team
May 22, 14:26 UTC
Jun 1, 2025
No incidents reported.
May 31, 2025
Completed -
The scheduled maintenance has been completed.
May 31, 05:53 UTC
May 31, 05:53 UTC
Update -
Scheduled maintenance is still in progress. We will provide updates as necessary.
May 31, 05:52 UTC
May 31, 05:52 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 04:00 UTC
May 31, 04:00 UTC
Scheduled -
We will be performing scheduled database maintenance on the Accounts service to improve system performance and reliability.
During this time, certain account-related functionalities may be temporarily unavailable, including project creation, ticket submission, user management, provisioning, billing, updating billing addresses, payment methods, SSH keys, and profile pictures.
All customer environments will remain available, and the project Console will continue to function normally throughout the maintenance window.
If you have any questions or concerns, please don't hesitate to reach out via our discord channel by logging into https://discord.gg/PkMc2pVCDV.
May 29, 10:34 UTC
During this time, certain account-related functionalities may be temporarily unavailable, including project creation, ticket submission, user management, provisioning, billing, updating billing addresses, payment methods, SSH keys, and profile pictures.
All customer environments will remain available, and the project Console will continue to function normally throughout the maintenance window.
If you have any questions or concerns, please don't hesitate to reach out via our discord channel by logging into https://discord.gg/PkMc2pVCDV.
May 29, 10:34 UTC
May 30, 2025
Completed -
The scheduled maintenance has been completed.
May 30, 01:06 UTC
May 30, 01:06 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 20:00 UTC
May 29, 20:00 UTC
Scheduled -
We will be performing maintenance in the eu-4.platform.sh region to release the latest features, bug fixes, and performance updates.
All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.
If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.
Sincerely,
Platform.sh Support Team
May 22, 14:16 UTC
All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.
If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.
Sincerely,
Platform.sh Support Team
May 22, 14:16 UTC
May 29, 2025
Completed -
The scheduled maintenance has been completed.
May 29, 15:25 UTC
May 29, 15:25 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 12:00 UTC
May 29, 12:00 UTC
Scheduled -
We will be performing maintenance in the au-2.platform.sh region to release the latest features, bug fixes, and performance updates.
All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.
If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.
Sincerely,
Platform.sh Support Team
May 22, 14:10 UTC
All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.
If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.
Sincerely,
Platform.sh Support Team
May 22, 14:10 UTC
Completed -
The scheduled maintenance has been completed.
May 29, 04:51 UTC
May 29, 04:51 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 04:00 UTC
May 29, 04:00 UTC
Scheduled -
Platform.sh has scheduled a maintenance window in the ca-1.platform.sh region.
The host servers that run the region will be rebooted and/or upgraded. Downtime during this maintenance is expected only for a small proportion of the region’s projects running on the affected host.
If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can access our public chat channel using https://chat.platform.sh.
Sincerely,
Platform.sh Support Team
May 23, 08:47 UTC
The host servers that run the region will be rebooted and/or upgraded. Downtime during this maintenance is expected only for a small proportion of the region’s projects running on the affected host.
If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can access our public chat channel using https://chat.platform.sh.
Sincerely,
Platform.sh Support Team
May 23, 08:47 UTC
Completed -
The scheduled maintenance has been completed.
May 29, 00:18 UTC
May 29, 00:18 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 20:00 UTC
May 28, 20:00 UTC
Scheduled -
We will be performing maintenance in the eu.platform.sh region to release the latest features, bug fixes, and performance updates.
All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.
If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.
Sincerely,
Platform.sh Support Team
May 22, 14:15 UTC
All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.
If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.
Sincerely,
Platform.sh Support Team
May 22, 14:15 UTC
May 28, 2025
Completed -
The scheduled maintenance has been completed.
May 28, 19:30 UTC
May 28, 19:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 19:00 UTC
May 28, 19:00 UTC
Scheduled -
We will be performing a routine maintenance in the eu-5.platform.sh region to renew our TLS certificates as part of our standard rotation process.
All projects and environments will remain operational during this maintenance; however, you may experience brief interruptions or increased latency at certain points.
If you have any questions or concerns about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also reach out to us via our public chat channel at https://chat.platform.sh.
Thank you for your understanding as we work to ensure the security and reliability of our services.
Sincerely,
Platform.sh Support Team
May 23, 07:57 UTC
All projects and environments will remain operational during this maintenance; however, you may experience brief interruptions or increased latency at certain points.
If you have any questions or concerns about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also reach out to us via our public chat channel at https://chat.platform.sh.
Thank you for your understanding as we work to ensure the security and reliability of our services.
Sincerely,
Platform.sh Support Team
May 23, 07:57 UTC
Completed -
The scheduled maintenance has been completed.
May 28, 16:05 UTC
May 28, 16:05 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 12:00 UTC
May 28, 12:00 UTC
Scheduled -
We will be performing maintenance in the au.platform.sh region to release the latest features, bug fixes, and performance updates.
All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.
If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.
Sincerely,
Platform.sh Support Team
May 22, 14:10 UTC
All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.
If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.
Sincerely,
Platform.sh Support Team
May 22, 14:10 UTC
Completed -
The scheduled maintenance has been completed.
May 28, 10:00 UTC
May 28, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 04:00 UTC
May 28, 04:00 UTC
Scheduled -
We will be performing maintenance in the us-3.platform.sh region to release the latest features, bug fixes, and performance updates.
All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.
If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.
Sincerely,
Platform.sh Support Team
May 22, 14:06 UTC
All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.
If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.
Sincerely,
Platform.sh Support Team
May 22, 14:06 UTC
Completed -
The scheduled maintenance has been completed.
May 28, 03:30 UTC
May 28, 03:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 03:00 UTC
May 28, 03:00 UTC
Scheduled -
We will be performing a routine maintenance in the fr-4.platform.sh region to renew our TLS certificates as part of our standard rotation process.
All projects and environments will remain operational during this maintenance; however, you may experience brief interruptions or increased latency at certain points.
If you have any questions or concerns about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also reach out to us via our public chat channel at https://chat.platform.sh.
Thank you for your understanding as we work to ensure the security and reliability of our services.
Sincerely,
Platform.sh Support Team
May 23, 07:56 UTC
All projects and environments will remain operational during this maintenance; however, you may experience brief interruptions or increased latency at certain points.
If you have any questions or concerns about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also reach out to us via our public chat channel at https://chat.platform.sh.
Thank you for your understanding as we work to ensure the security and reliability of our services.
Sincerely,
Platform.sh Support Team
May 23, 07:56 UTC
Completed -
The scheduled maintenance has been completed.
May 28, 00:15 UTC
May 28, 00:15 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 20:00 UTC
May 27, 20:00 UTC
Scheduled -
We will be performing maintenance in the ch-1.platform.sh region to release the latest features, bug fixes, and performance updates.
All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.
If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.
Sincerely,
Platform.sh Support Team
May 22, 14:14 UTC
All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.
If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.
Sincerely,
Platform.sh Support Team
May 22, 14:14 UTC
May 27, 2025
Completed -
The scheduled maintenance has been completed.
May 27, 19:30 UTC
May 27, 19:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 19:00 UTC
May 27, 19:00 UTC
Scheduled -
We will be performing a routine maintenance in the eu.platform.sh region to renew our TLS certificates as part of our standard rotation process.
All projects and environments will remain operational during this maintenance; however, you may experience brief interruptions or increased latency at certain points.
If you have any questions or concerns about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also reach out to us via our public chat channel at https://chat.platform.sh.
Thank you for your understanding as we work to ensure the security and reliability of our services.
Sincerely,
Platform.sh Support Team
May 23, 07:56 UTC
All projects and environments will remain operational during this maintenance; however, you may experience brief interruptions or increased latency at certain points.
If you have any questions or concerns about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also reach out to us via our public chat channel at https://chat.platform.sh.
Thank you for your understanding as we work to ensure the security and reliability of our services.
Sincerely,
Platform.sh Support Team
May 23, 07:56 UTC
Completed -
The scheduled maintenance has been completed.
May 27, 11:28 UTC
May 27, 11:28 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 08:00 UTC
May 27, 08:00 UTC
Scheduled -
We will be performing maintenance in the us-4.platform.sh region to release the latest features, bug fixes, and performance updates.
All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.
If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.
Sincerely,
Platform.sh Support Team
May 22, 14:08 UTC
All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.
If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.
Sincerely,
Platform.sh Support Team
May 22, 14:08 UTC
Completed -
The scheduled maintenance has been completed.
May 27, 09:29 UTC
May 27, 09:29 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 04:00 UTC
May 27, 04:00 UTC
Scheduled -
We will be performing maintenance in the us-2.platform.sh region to release the latest features, bug fixes, and performance updates.
All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.
If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.
Sincerely,
Platform.sh Support Team
May 22, 14:05 UTC
All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.
If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.
Sincerely,
Platform.sh Support Team
May 22, 14:05 UTC
Update -
The scheduled maintenance has been completed.
May 27, 04:53 UTC
May 27, 04:53 UTC
Completed -
The scheduled maintenance has been completed.
May 27, 03:30 UTC
May 27, 03:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 03:00 UTC
May 27, 03:00 UTC
Scheduled -
We will be performing a routine maintenance in the uk-1.platform.sh region to renew our TLS certificates as part of our standard rotation process.
All projects and environments will remain operational during this maintenance; however, you may experience brief interruptions or increased latency at certain points.
If you have any questions or concerns about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also reach out to us via our public chat channel at https://chat.platform.sh.
Thank you for your understanding as we work to ensure the security and reliability of our services.
Sincerely,
Platform.sh Support Team
May 23, 07:55 UTC
All projects and environments will remain operational during this maintenance; however, you may experience brief interruptions or increased latency at certain points.
If you have any questions or concerns about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also reach out to us via our public chat channel at https://chat.platform.sh.
Thank you for your understanding as we work to ensure the security and reliability of our services.
Sincerely,
Platform.sh Support Team
May 23, 07:55 UTC
Completed -
The scheduled maintenance has been completed.
May 27, 02:30 UTC
May 27, 02:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 02:00 UTC
May 27, 02:00 UTC
Scheduled -
We will be performing a routine maintenance in the eu-3.platform.sh region to renew our TLS certificates as part of our standard rotation process.
All projects and environments will remain operational during this maintenance; however, you may experience brief interruptions or increased latency at certain points.
If you have any questions or concerns about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also reach out to us via our public chat channel at https://chat.platform.sh.
Thank you for your understanding as we work to ensure the security and reliability of our services.
Sincerely,
Platform.sh Support Team
May 23, 07:54 UTC
All projects and environments will remain operational during this maintenance; however, you may experience brief interruptions or increased latency at certain points.
If you have any questions or concerns about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also reach out to us via our public chat channel at https://chat.platform.sh.
Thank you for your understanding as we work to ensure the security and reliability of our services.
Sincerely,
Platform.sh Support Team
May 23, 07:54 UTC
May 26, 2025
Completed -
The scheduled maintenance has been completed.
May 26, 23:01 UTC
May 26, 23:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 20:00 UTC
May 26, 20:00 UTC
Scheduled -
We will be performing maintenance in the eu-2.platform.sh region to release the latest features, bug fixes, and performance updates.
All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.
If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.
Sincerely,
Platform.sh Support Team
May 22, 14:13 UTC
All projects and environments will continue to function during the upgrade; however, at one point each project will be reallocated resulting in a short interruption. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.
If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://accounts.platform.sh and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.
Sincerely,
Platform.sh Support Team
May 22, 14:13 UTC
Postmortem -
Read details
May 28, 12:30 UTC
May 28, 12:30 UTC
Resolved -
This incident has been resolved.
May 26, 14:26 UTC
May 26, 14:26 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
May 26, 12:51 UTC
May 26, 12:51 UTC
Identified -
The issue has been identified and Engineers are working on a fix.
May 26, 12:38 UTC
May 26, 12:38 UTC
Update -
We are continuing to investigate this issue.
May 26, 12:34 UTC
May 26, 12:34 UTC
Investigating -
We noticed a few sites on alert due to a host service issue on EU-5. This is for Grid only. Our Engineers are working on it.
May 26, 12:33 UTC
May 26, 12:33 UTC
May 25, 2025
No incidents reported.