Approachable were highly professional, made employees feel relaxed and not interrogated when interviewing them. They took time to understand the business and its context to better help understand it and how the management systems apply to it.
We were looking for a UKAS accredited company for our ISO-9001 certification and Approachable Certification were recommended via a third party, so we decided to proceed with them. They were very responsive and supportive. Our auditor was very knowledgeable, professional and thorough during the audits and assisted with any questions we had. The communication with the office bother verbally or written is excellent. We look forward to continue working with Approachable Certification in the future.
An excellent company with good customer service. Our auditor is always a pleasure to deal with. He makes the effort to understand the processes and structure of the business. He is fair with any observations or recommendations and maintains a friendly but professional attutiude throughout the audit.
A very straightforward and effective process from pre-audit comms through to the transition audit completion. Our auditor demonstrated exceptional professionalism throughout the audit. She took the time to thoroughly explain the process she would follow over the three days, displayed courtesy and respect when interacting with the wider Low6 team, and maintained excellent communication at every stage.
Approachable Certification are very professional with clear communication and good expertise from their staff. We've completed a 2 day surveillance audit and the auditor was polite and professinal at all times and he was great compant. He aimed to deliver value to our business and system. He delivered value, thank you! Office communication with Jenny is always good and helpful.
Approachable provided a good overall experiece, they're competively priced and the auditors knowledge and professionalism were great. Their office communication was also fast, efficient and helpful.
Our overall experience working with Approachable Certification has been very positive. The team was supportive, professional, and highly responsive throughout the entire process. Communication was clear and timely, and any questions or concerns we had were addressed efficiently. We appreciate the high level of expertise and the guidance provided, making the certification process smooth and straightforward. We would rate the knowledge, professionalism, and attitude of our auditors as excellent. They demonstrated a deep understanding of the certification process, were highly professional in their approach, and maintained a positive and supportive attitude throughout.